LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We built antarhoki around your account security and data privacy. Every deposit through DANA, OVO, GoPay or QRIS, every table session, and every sportsbook bet stays encrypted and...

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antarhoki Your Data. Your Control. Our Commitment.

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions & Support

Email Support Contact our privacy team at [email protected] with any data requests, account concerns or policy clarifications. We respond within 48 hours.
Account Settings Manage your personal data, communication preferences and privacy controls directly from your antarhoki account dashboard. Changes take effect immediately.
Data Requests Request a copy of your account data, transaction history or gaming records through your account portal. We deliver verified requests within 14 days.
TRUST MARKERS

Privacy & Security Standards

Encryption Standard

All account logins, payment submissions and personal data transmissions use TLS 1.2+ encryption. Your DANA, OVO, GoPay and QRIS transactions are tokenized and never stored in plain text.

Fraud Prevention

We monitor account activity for suspicious logins, unusual betting patterns and unauthorized payment attempts. Alerts reach you instantly via your registered contact method.

Third-Party Audits

Our data handling practices undergo annual security reviews by independent auditors. Compliance reports are available to account holders upon request.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations meet strict PCI-DSS standards. We audit each payment rail quarterly to ensure your financial data stays protected.

Incident Response

If a data breach occurs, we notify affected account holders within 72 hours and provide guidance on account recovery and fraud monitoring steps.

Staff Access Controls

Only authorized personnel can access your personal data, and only when required to resolve account issues or process your requests. All access is logged and audited.

PLATFORM COMPARISON

How Our Policy Stands

01

Data Minimization

We collect only the information needed to run your account, process DANA, OVO, GoPay and QRIS payments, and comply with local law. No unnecessary tracking.

02

No Third-Party Sales

Your gaming history, betting patterns and personal details are never sold, rented or shared with advertisers, data brokers or unrelated third parties.

03

Transparent Retention

Account data is retained for the duration of your membership plus 7 years for regulatory compliance. You can request deletion of non-essential data anytime.

04

User Rights Honored

You can access, correct, export or delete your personal information through your account settings or by contacting our privacy team directly.

05

Cookie Clarity

We use session cookies to keep you logged in and analytics cookies to improve lobby performance. You can disable non-essential cookies in your browser settings.

06

Policy Updates

When we update this policy, we notify you via email and in-app alert at least 30 days before changes take effect. Your continued use means acceptance.

07

Indonesia-First Compliance

Our policy aligns with Indonesian data protection standards and regional privacy frameworks. We support QRIS, DANA, OVO and GoPay within compliant regional boundaries.

What This Policy Covers

Account Security

Your login credentials, two-factor authentication settings and session tokens are encrypted end-to-end. We never store passwords in plain text or share them internally.

Gaming Activity

Your live table sessions, slot spins, sportsbook bets and betting history are logged for your records and account reconciliation. This data stays private to your account.

Payment Information

DANA, OVO, GoPay and QRIS transaction details are processed through encrypted payment gateways. We retain only transaction IDs and timestamps, never full payment credentials.

Device & Location

We collect your device type, browser version and approximate location to detect fraud and optimize your lobby experience. You can review this data in your account settings.

Communication Preferences

You control how we contact you — email, SMS or in-app notifications about account updates, promotions and policy changes. Opt out anytime from your dashboard.

Data Portability

Export your account data, transaction history and gaming records in standard formats. Transfer your information to another service or keep a personal backup.

Privacy Policy Questions

We retain your account data for as long as your membership is active. After closure, we keep transaction records for 7 years to meet regulatory requirements. Non-essential data like device logs are deleted after 12 months.

Yes. Request account deletion through your settings or email [email protected]. We remove personal data within 30 days, except transaction records required by Indonesian law and financial regulations.

No. Payment credentials are tokenized and processed through secure gateways. We store only transaction IDs and timestamps. Your actual card or wallet details never touch our servers.

Only you and authorized antarhoki staff can access your account. Staff access is logged, audited and limited to resolving your requests or investigating fraud. We never share your history with third parties.

We notify you within 72 hours with details of what was accessed and steps to secure your account. We provide free fraud monitoring and work with you to prevent unauthorized activity.

Yes. Disable non-essential cookies in your browser settings. Session cookies (required to keep you logged in) cannot be disabled, but analytics cookies are optional and you control them.

We analyze lobby performance, game popularity and payment flow to optimize your experience. We never use your data for targeted advertising or sell insights to third parties. Improvements benefit your account directly.